Terms & Conditions

1. Introduction

Welcome to ChozekAI. These terms and conditions outline the rules and regulations for the use of our services. By accessing or using our website and services, you accept and agree to comply with these terms. If you disagree with any part of the terms, please refrain from using our services.

2. Definitions

Service: ChozekAI’s offerings including Data Analytics, ML, API Development, Web/Mobile Development, and Cybersecurity.
Client/You: The individual or legal entity using or purchasing our services.
We/Us/Our: Refers to ChozekAI.

3. Scope of Services

Machine Learning & Robotics: End-to-end machine learning solutions and robotic process automation tailored to your business needs.
Data Analytics: Transform raw data into business intelligence with advanced analytics, visualizations, and insight generation.
Mobile App & Software Development: Custom software and mobile applications with smart features, built using best practices, automation, and secure coding.

Note: We reserve the right to modify or discontinue services at any time.

4. Eligibility

You are at least 18 years old.
You can legally enter into contracts.
All information provided is accurate and current.
Our services are not directed at children under the age of 13. We do not knowingly collect personal information from children under 13 in accordance with the Children's Online Privacy Protection Act (COPPA). If we become aware that a child under 13 has provided us with personal information, we will promptly delete it.

5. User Responsibilities

Use services only for lawful purposes.
Do not harm or disrupt our systems.
Protect your credentials and report unauthorized access.

6. Payment and Fees

Pricing is communicated at contract signing and confirmed in a written project agreement or invoice.
Payments are due within the timeframe specified on each invoice. If no timeframe is specified, payment is due within thirty (30) days of the invoice date.
Overdue balances accrue interest at the rate of one and one-half percent (1.5%) per month, or the maximum rate permitted by Texas law, whichever is lower, from the due date until paid in full.
We reserve the right to suspend or terminate services for any account with a balance overdue by more than fifteen (15) days.
All fees are exclusive of applicable taxes, which are the client's sole responsibility.

7. Intellectual Property

All materials, designs, software, machine learning models, algorithms, and assets developed by ChozekAI are our intellectual property unless otherwise specified in a written agreement. Custom solutions developed specifically for clients may include shared or transferred intellectual property rights as outlined in individual project contracts.

You may not copy, redistribute, or modify our proprietary technologies without explicit written permission.
Client data used to train models remains the property of the client.
Custom software solutions may include source code licensing terms specific to each project.

8. Confidentiality

Your data and project information remain confidential.
We will never use your information outside the agreed scope without explicit consent.

9. AI and Machine Learning Services

Model Training: Machine learning models are trained using industry-standard practices and your provided data.
Performance: AI model performance may vary based on data quality, quantity, and complexity of the problem domain.
Bias and Fairness: We strive to develop fair and unbiased models, but performance may vary across different data segments.
Continuous Improvement: Models may require periodic retraining and updates to maintain optimal performance.
Data Security: Your training data is handled with strict confidentiality and security measures.

10. Data Usage & Privacy

Use of our services implies agreement with our Privacy Policy. We comply with applicable data protection laws and do not sell your data.

Client data used for model training is kept confidential and secure.
We may use anonymized, aggregated data to improve our general service offerings.
Data retention periods are specified in individual project agreements.
California Residents (CCPA): If you are a California resident, you have the right to know what personal information we collect, request deletion of your personal information, and opt out of the sale of your personal information. We do not sell personal information. To exercise your rights, contact us at [email protected].
European Union / EEA Residents (GDPR): If you are located in the EU or EEA, you have rights under the General Data Protection Regulation including access, rectification, erasure, restriction, portability, and objection. Our lawful basis for processing is typically contractual necessity or legitimate interest. Contact us to exercise your rights.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL CHOZEKAI, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR SUPPLIERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, LOSS OF DATA, LOSS OF GOODWILL, BUSINESS INTERRUPTION, OR COST OF SUBSTITUTE SERVICES, ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR THE USE OF OUR SERVICES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Our total aggregate liability to you for any claim arising out of or relating to these Terms or the Services shall not exceed the total fees paid by you to ChozekAI in the twelve (12) months preceding the event giving rise to the claim.
We are not responsible for loss of data, loss of revenue, or failures caused by third-party services or integrations.
Some jurisdictions do not allow the exclusion of certain warranties or the limitation of certain damages. In such jurisdictions, our liability is limited to the fullest extent permitted by law.

12. Disclaimer of Warranties

ALL SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTY OF ANY KIND. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, CHOZEKAI EXPRESSLY DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

Without limiting the foregoing, we do not warrant or guarantee:

That services will be uninterrupted, timely, secure, or error-free.
That AI model predictions will be accurate for all use cases or data sets.
That software applications will be free from all defects, bugs, or security vulnerabilities.
Specific performance metrics, unless explicitly agreed upon in a separate written agreement signed by both parties.

13. Indemnification

You agree to defend, indemnify, and hold harmless ChozekAI and its officers, directors, employees, agents, and successors from and against any claims, liabilities, damages, judgments, awards, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to:

Your violation of these Terms;
Your use or misuse of the Services;
Your violation of any applicable law or the rights of any third party;
Any data, content, or materials you provide to us in connection with the Services.

14. Service Termination & Cancellation

We may suspend or terminate your access immediately, without prior notice or liability, for any violation of these Terms, suspected fraud, or abuse.
You may cancel a project or subscription by providing written notice in accordance with the terms of your individual project agreement.
Upon termination for any reason, all outstanding balances become immediately due and payable.
Fees paid for services already rendered are non-refundable unless otherwise specified in a written project agreement. Prepaid fees for future services not yet rendered will be refunded on a pro-rata basis, less any costs already incurred.
Sections 7 (Intellectual Property), 8 (Confidentiality), 11 (Limitation of Liability), 12 (Disclaimer of Warranties), 13 (Indemnification), 17 (Dispute Resolution), and 18 (Governing Law) survive any termination of these Terms.

15. Force Majeure

ChozekAI shall not be liable for any delay or failure to perform its obligations under these Terms to the extent such delay or failure is caused by circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, labor disputes, government actions, power or internet outages, pandemics, or failures of third-party infrastructure or services. We will notify you promptly of any such event and resume performance as soon as reasonably practicable.

16. Changes to Terms

We reserve the right to modify these Terms at any time. When we do, we will update the "Last Updated" date at the top of this page. For material changes, we will provide at least thirty (30) days' notice via email or a prominent notice on our website. Your continued use of the Services after the effective date of any changes constitutes your acceptance of the revised Terms. If you do not agree, you must stop using the Services before the changes take effect.

17. Dispute Resolution & Arbitration

Informal Resolution: Before initiating any formal proceeding, you agree to contact us at [email protected] and attempt to resolve the dispute informally for at least thirty (30) days.

Binding Arbitration: If informal resolution fails, any dispute, controversy, or claim arising out of or relating to these Terms or the Services shall be resolved by binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules. The arbitration shall be conducted in Texas. The arbitrator's decision shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.

Class Action Waiver: YOU AND CHOZEKAI AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING.

Exceptions: Either party may seek emergency injunctive or other equitable relief in a court of competent jurisdiction to prevent irreparable harm pending arbitration.

18. Governing Law & Jurisdiction

These Terms are governed by and construed in accordance with the laws of the State of Texas, United States, without regard to its conflict of law provisions. To the extent any matter is not subject to arbitration under Section 17, you consent to the exclusive personal jurisdiction and venue of the state and federal courts located in Texas for the resolution of any such dispute.

19. General Provisions

Entire Agreement: These Terms, together with our Privacy Policy and any written project agreements, constitute the entire agreement between you and ChozekAI regarding the Services and supersede all prior or contemporaneous understandings, negotiations, and agreements.
Severability: If any provision of these Terms is found to be invalid, illegal, or unenforceable, that provision will be modified to the minimum extent necessary to make it enforceable, and the remaining provisions will continue in full force and effect.
Waiver: No failure or delay by ChozekAI in exercising any right under these Terms shall constitute a waiver of that right. A waiver is only effective if made in writing and signed by an authorized representative of ChozekAI.
Assignment: You may not assign or transfer your rights or obligations under these Terms without our prior written consent. ChozekAI may assign its rights and obligations without restriction.
Notices: Legal notices to ChozekAI must be sent in writing to [email protected]. We may provide notices to you via email or through our website.

20. Contact

If you have any questions about these Terms, reach us at:

Email: [email protected]