The opportunity
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About the role
We are seeking a Community Manager to manage online channels and support a growing digital audience across social media and digital channels. The successful candidate will act as the primary point of contact, publishing relevant content, responding to inquiries, and gathering feedback. Fluency in French is required, and knowledge of local languages is an asset.
What you will do
- Plan, create, and publish content on social media channels in French and English.
- Moderate online discussions and respond to comments and messages in a timely and professional manner.
- Grow and sustain an engaged community of users and prospective customers.
- Collect user feedback and report recurring questions, issues, and suggestions to the product team.
- Monitor engagement metrics and produce regular reports on community growth and activity.
- Support promotional campaigns and local outreach initiatives.
What you will bring
- Fluency in French, spoken and written; working proficiency in English.
- Demonstrated experience managing social media accounts or online communities.
- Strong written communication skills and sound judgment in public interactions.
- Good knowledge of the digital and social media landscape.
- Reliable, organized, and able to work independently.
Nice to have
- Knowledge of one or more local languages.
- Experience with content creation and scheduling tools.
- Prior experience in customer support or digital marketing.
Could this be your next step?
Tell us what you could bring to the team.